Returns & Cancellations
About Our Returns Policies
What is Free & Easy Returns policy?
LIGA takes care to ship the right product and we wish to build trust on your purchase. In order to make sure that your shopping experience is highly memorable and lovable we provide you 10 days from the date of delivery. All items sold by LIGA follow our stringent supervision for quality check but however returns are only accepted on defective products.
What we exactly mean to say is that you can return the product within 10 days from the date of delivery and you will only be replaced with another product and will not be refunded. However, you must understand that we can't bear a loss as well; so in case you are not satisfied with the delivered product, a return will only be accepted if the products are in a saleable condition, with the tags intact and in their original packaging, unwashed and undamaged.
I received my shipment but am not satisfied. How do I return it?
You need not worry it is simple and hassle free to return the product and request for replacement in just few steps. So feel free to give us a call or drop us a mail and make sure to follow the steps given below:
Place your item in its original Brand packaging along with the LIGA packing. In case the LIGA packing has been altered, you can pack the item in the Brand packing, sealing it properly.
Please remember to paste the return label, delivered with the invoice, on the package. You can courier back to us to our address with a covering letter.
Can I return a part of my order?
Yes, you may return a part of the order, in case of multiple products in an order. Any product being returned will need to be returned in full, including all components as well as any complimentary gifts/accessories which may have come with it. However, if your purchase was made in the period of a special promotional offer, contest or any special scheme, then special rules might apply for returns.
How long will the return process take?
Once your return request has been received by the Customer Service, it will be intimated by our team about the approval of acceptance and the despatch of the replacement. However, you could contact us any time with the details of your order return.
On acceptance of the return product LIGA would replace the product immediately following the delivery policy. In case of queries about returns Contact us.
In case you have changed your mind, LIGA permits cancellation of the ordered product on a stipulated time frame which are as follows.
If your order is for the Regular fit then it is simple easy to cancel the order any time before the shipment is made.
If your order is for the Tailor-Fit then you much get keener as the cancellation will be permitted within 12 hours on the placement of the order.
The repayment of your order cancellation will be done within 2 weeks of the date of cancellation.